At Ibrahim Tawakul Accounting and Bookkeeping, we are committed to safeguarding the privacy and confidentiality of our clients, partners, and website visitors. As an FTA-authorized tax agency in Dubai, protecting personal and financial information is at the core of our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and contact details.

• Business Information: Trade license details, company documents, VAT/TRN number, and financial records required for accounting and tax services.

• Website Information: Non-personal data such as browser type, device information, and cookies for improving user experience.

2. How We Use Your Information

We use collected information only for legitimate business purposes, including:

• Providing accounting, bookkeeping, and tax-related services.

• Maintaining client records and complying with FTA and UAE regulations.

• Communicating with clients regarding services, updates, and inquiries.

• Improving our website, services, and client experience.

• Ensuring compliance with legal and regulatory requirements.

3. Sharing of Information

We respect the confidentiality of our clients. Your personal and business data will never be sold or shared with unauthorized third parties. We may only share information:

• With government authorities (e.g., FTA) when legally required.

• To protect our legal rights, comply with applicable laws, or prevent fraud.

4. Data Security

We implement strong technical, administrative, and physical safeguards to protect your information, including:

• Secure servers and encrypted communication.

• Controlled access to data, restricted to authorized personnel only.

• Regular monitoring and updates to maintain data security standards.

5. Data Retention

We retain personal and business information only as long as necessary for providing services, fulfilling legal obligations, or resolving disputes. Once retention is no longer required, data will be securely deleted or anonymized.

6. Your Rights

As a client, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information, subject to legal and regulatory requirements.

• Withdraw consent for certain processing activities.

7. Cookies and Website Tracking

Our website may use cookies to improve browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies, though some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.